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FAQ

Below are some of the most common questions we get asked from new customers. If your question is not answered below, please contact us directly.

ARE ALL YOUR CANDLES NATURAL?

Absolutely! We are proud of the fact that we only source the best natural soy wax from North America. While it’s more expensive that other soy wax suppliers in China, we are confident that we are getting the 100% natural soy wax without any chemical additives or stabilisers. In fact our pure soy wax is so natural, it is considered food-grade!

WHAT IS SOY WAX – IS IT GMM FREE?

Soy wax is considered a vegetable wax that is derived from the oil of soybeans. After harvesting, the beans are cleaned, cracked, de-hulled and then rolled into flakes. The oil is extracted from the flakes and then hydrogenated. This process converts some of the fatty acids in the oil from unsaturated to saturated.

As a result of this process, it dramatically alters the melting point of the oil, making it solid at room temperature. The remaining soy bean husks are commonly used in the animal feed industry. The USA and Canada grows the vast majority of the world’s soy beans.

In terms of the quality of the North American sourced soy bean wax, we have certification that our soy wax does not to contain any Genetically Modified Materials (GMM).

WHY DO YOU ONLY USE SOY WAX?

There any numerous reasons to use soy wax, even apart from the fact that it’s a natural product. First of all, soy wax is a completely renewable resource and will not run out - unlike paraffin wax which is a by-product of petroleum. In addition to sustainability, a well-made soy candle will burn cleanly and slowly, much to the delight of your customs. In fact, soy candles will burn approximately 40 – 50% longer than a comparable candle using paraffin wax – and will not add CO2 to the environment. Additionally soy wax is water soluble and easy to clean if you spill the wax.

WHAT IS SO SPECIAL ABOUT YOUR COTTON WICKS?

We use American made wicks that are specific for soy candles. They are made blend of cotton and paper wicks that are braided together to provide a clean and consistent burn. When burning the wick will open into a bell shape, ensuring that the hottest part of the flame is in the middle of the wick, allowing it to draw out the scented soy wax. The braided wick also has a self-trimming feature to ensure it burns cleanly and safely.

WHERE DO YOU SHIP TO?

At this time we can only ship within Australia.  

WHERE ARE YOUR SOY CANDLES MANUFACTURED?

Our soy candles are hand-made by our local artisans in our factory on the Darling Scarp, just 25minutes south of Perth, Western Australia. No machinery is used in the pouring of candles – all are hand-poured with love by our crew.

WHERE DO YOUR FRAGRANCES COME FROM?

Our premium fragrances are manufactured specifically for the Conscious Candle Company. These bespoke fragrances are made in Australia only for use in natural soy Candles – each scent is made to our specifications by an French Fragrance company based in Sydney. Our premium fragrances always include finest ingredients from around the world along with quality natural oils to create a unique and scentational aroma. Importantly, none of our fragrances contain harmful phthalates or synthetic colouring agents.

DO YOU HAVE NATURAL AROMATHERAPY SCENTS?

Yes, we do offer a range of pure essential oils blends for that 100% natural experience with pure soy wax and pure essential oils – appropriately call the AROMA range. We also provide an extensive range of pure essential oils in 15ml bottles.

HOW DO I APPLY FOR A WHOLESALE ACCOUNT?

Wholesale accounts can be requested via email on sales@consciouscandleco.com.au Please outline your company, location and whether you stock other brands of candles.

DO YOU PROVIDE PRIVATE LABEL CANDLES?

Yes, we have a dedicated site that can assist you with all your private label enquires – click here